Standard International Shipping: 8-20 business days.
All orders will be despatched from our warehouse within 3 business days. In peak periods please allow up to 6 business days for despatch.
Note: All shipping times exclude clearance/ customs delays.
SHIPPING COST & DELIVERY TIME
France
Standard : FREE 2-4 days
United States
Standard: 7-10 Business Days
Canada
Standard: 7-10 Business Days
United Kingdom
Standard: 4-8 Business Days
Europe
Standard: 4-8 Business Days
Rest Of World
Standard: 8-15 Business Days (depending on location)
HANDLING
All orders will typically be dispatched within 1-3 business day from our warehouse and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. Avenue Gaucher is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and Avenue Gaucher will assist as much as possible to trace a missing parcel. Staroohh is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.
TRACKING YOUR ORDER
We will email you the website for tracking your orders once your product has been despatched from our warehouse. If you receive an email confirmation or text confirmation of your product despatch but not your tracking order number, please contact us via email ASAP.
SHIPPING ENQUIRIES
Please direct any shipping related inquiries to info@Avenuegaucher.com
20 DAY MONEY-BACK GUARANTEE
Avenue gaucher is proud to offer a 20 day money back guarantee if you are dissatisfied with our Handset, for more details on our guarantee please refer to our 90-Day Money Back Guarantee Page on our website.
REFUNDS & RETURNS
Avenue gaucher will offer a full refund on our Handset if it is in returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our Handset. If you wish to return your Handset, please email us at info@Avenuegaucher.com.